Cancellation Policy

At ugotbooks.com, we understand that you may need to cancel an order. Please read our cancellation policy below.

1. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.
Cancellation requests must be made before the order is shipped.

2. Cancellation After Shipping

Once the order has been shipped, it cannot be cancelled. You may request a return after delivery as per our Return & Refund Policy.

3. Refund for Cancelled Orders

If your cancellation is approved, the refund will be processed within 5–7 business days.
The refund will be credited to your original payment method.

4. How to Cancel

To cancel your order, please contact us with your order details via email or phone.

5. Contact Information

Owner: RAJKUMAR MAHAWAR
Address: C/O: Kanhaiya Mahawar, Koli Mohalla, PO: Khandar,
Dist: Sawai Madhopur, Rajasthan - 322025
Phone: +91 8078640441
Email: support@ugotbooks.com